FAQ's

* Available Varieties
Malaysia Golden Crossback, Super Red, Banjar Red, and Green Arowanas. Occasionally, we also have exotic varieties such as Platinum and Albino, depending on availability.

* Differences in Varieties (Color, Growth, Rarity, Price)
Each variety differs in coloration, growth rate, rarity, and market value. Pricing depends on the variety, size, and quality grade of the fish.

* Quality Grades Available
We offer a range of quality levels to suit different customer needs—from affordable standard grades to high-end, exquisite specimens.

* Identifying Gender
It is generally difficult to distinguish between male and female arowanas at a young or small size. Accurate gender identification is more feasible as the fish matures.

* Ideal Water Parameters
We maintain a pH range of 6.5 to 7.5, which is suitable for all arowana varieties. Other parameters such as temperature and hardness are monitored but pH is the primary focus.

* Recommended Tank Size
Tank size varies by the size and age of the fish. However, a standard 4-foot tank is commonly used for housing arowanas.

* Recommended Diet
For optimal growth and vibrant coloration, we recommend a natural diet including small fish, shrimp, and other protein-rich live or frozen foods.

* Feeding Frequency and Behavior
Healthy arowanas typically show a good appetite. Feeding at least once daily is recommended.

* Temperament and Tank Compatibility
Arowanas can coexist with other fish, but proper feeding and tank management are crucial to maintaining harmony. Ensuring all fish are fed adequately helps regulate hormones and reduce aggression.

* Common Health Issues and Remedies
One common issue is loss of appetite. In such cases, we recommend using a heater and salt treatment to stimulate recovery. Treatment should be tailored to the specific issue, and we are happy to provide guidance upon inquiry.

* Preventive Care Guidelines
Yes, we provide general care instructions and preventive guidance to all customers.

* Parasite and Deworming Treatment
Our arowanas are generally healthy and do not require frequent medication. Basic preventive care, including initial treatments during early stages, is applied as needed.

* Essential Supplements or Emergency Medications
We suggest preparing anti-chlorine solution and salt for basic care. Other medications should be used based on specific symptoms.

* Recommended Brands
We typically recommend Aquarium Munster brand for health and immunity supplements, depending on the issue at hand.

* Handling Specific Conditions
Issues such as fin damage, drop eye, cloudy eyes, or gill curling are best demonstrated in person. We invite you to visit our store for practical guidance and hands-on demonstrations.

* Packing & Shipping Process
Prior to export, all fish undergo a quarantine and fasting period to reduce stress. During shipment, we use water stabilizers to calm the fish and ensure safe transit.

* Acclimatization Guidance
Yes, we provide full instructions for proper acclimatization upon arrival to help ensure a smooth transition.

* Post-Sale Support
Should any issues arise after the sale, we encourage direct communication with us. Our team will promptly analyze the situation and provide step-by-step instructions for resolution.